Right of withdrawal

The cancellation policy is currently being drafted by legal counsel and will be published here shortly.

Address for cancellation

Fialezza GmbH & Co. KG
Rosa-Luxemburg-Straße 24
01796 Pirna
Germany
E-Mail: info@fialezza.com

Sections yet to be added

Cancellation policy according to the statutory template
Model withdrawal form
Consequences of withdrawal and return costs
Exclusion of the right of withdrawal for sealed goods for reasons of health protection or hygiene

Internal note: The regulations regarding return costs and the hygiene exclusion must be definitively established and legally reviewed. The address remains unchanged from the previous entry and must be confirmed following the rebranding to Fialezza; the info@fialezza.com mailbox must be set up and accessible. As long as the shop is accepting orders, action is required here.